Repair/Warranty

Full Name *

Email *

Address *

Address Line 1

City

State

Zip Code

Phone *

Model Number *

The product model number requesting warranty or repair

Serial Number *

Motorcycle Info

Year, Model and Make of the Motorcycle

Date Purchased *

Purchased From *

Speakers?

Include photos of serial number, defective part/product *

Click or drag files to this area to upload. You can upload up to 3 files.

Only JPG, GIF, PNG and PDF files allowed.

Please describe the issue *

To ensure your return is processed smoothly, please display the RA/Warranty Number prominently in two locations on the package. It is your responsibility to return the product safely. For detailed instructions, refer to the email confirmation you received.

Please note that the RA/Warranty approval and number will be null and void 30 days from the date of this request.

By submitting this RA/Warranty request, you agree to receive text messages from Cicada Audio, LLC. You can opt out at any time by replying "STOP" to the text message. For more information, please review our Privacy Policy available on our homepage.

Note: Repair or replacement of the product is at the discretion of Cicada Audio®.

******Any product returned without a valid RA/Warranty Number will be sent back to the sender.*******

Make sure you put the RA REQUEST NUMBER on the package in 2 places so it doesn’t get lost!! Its your responsibility to ship and pay for the return postage. Once we have received your product it will be processed in 24 hrs. ONLY RETURN THE DEFECTIVE PRODUCT, NOT THE WHOLE PAIR. ALSO MAKE SURE IT PRODUCT IS WELL PACKED NOTE: Repair or replacement of the product is at the Technicians discretion ***ANY PRODUCT RETURNED WITH NO RA REQUEST NUMBER WILL BE RETURNED TO SENDER!!!!***

Warranty – NEW

Warranty – NEW

Repair/Warranty

MY CICADA

CONTACT

FOLLOW US

MY CICADA

CONTACT

FOLLOW US